Privacy

This website collects only contact and account details. It never collects patient data. Siyaq Health follows the Saudi Personal Data Protection Law (PDPL).

• When you request a pilot or register interest: your name, job title, hospital or organisation, country, work email, phone (if you give it), the product you are interested in and your message.
• When you create an account: your name, work email, password (stored only in scrambled form), job title, organisation, and whether you want news from us.
• Demo actions: what you click in the demos, saved so it is still there when you come back. The demos use fictional patients only.

Never patient data. Please do not type any patient information into this website. Our forms ask you to confirm this.

• To answer your request and arrange a pilot or a conversation.
• To run your account and keep your demo actions.
• To send you news about Siyaq, only if you switch this on. You can switch it off at any time on your account page.

We do not sell your details or use them for advertising.

This website and its contact forms are hosted by our website provider, Lovable Cloud. Website data is kept completely separate from hospital data. Hospital patient data is never handled by this website and, in a pilot, stays inside Saudi Arabia.

We use Lovable's built-in visitor statistics to see how the site is used. It uses no cookies, stores nothing on your device, doesn't keep IP addresses and doesn't identify you. It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and which buttons and links are clicked. This is recorded for every visitor. Detailed data is kept for 90 days and daily summaries for a year. Lovable collects this data for us. Lovable's privacy policy explains how it handles it.

If you sign in, your browser keeps your sign-in session in its local storage. Visitors who are not signed in have their demo actions saved in local storage too. Both are needed for the site to work, and you can clear them in your browser.

We use no advertising or tracking cookies.

• Pilot requests: up to two years after our last contact with you, unless a pilot agreement follows.
• Account details: while your account is open. Deleting your account removes your account, profile and saved demo actions straight away.
• News: until you switch it off.

Under the PDPL you can ask for a copy of your details, ask us to correct or delete them, and withdraw your agreement to news. You can edit or delete your account yourself on the account page. For anything else, email privacy@siyaqhealth.com. We aim to reply within 30 days. You can also complain to the Saudi Data and Artificial Intelligence Authority (SDAIA).

Questions about privacy: privacy@siyaqhealth.com.